Comments on: ToolCrib.com Catalog on Hold While New Vendors and Order by Phone Service Added

By: Matt Meske

Matt Meske — Fri, 09 Oct 2009 04:47:36 +0000

I haven’t purchased any tools from you since you dropped the catalog. I spend on the average $1,000.00 per year on tools. I own a construction company and like to compare cost and features side by side, this gets lost on the internet or isn’t easy to do. Please bring back the paper version.

By: Jim Gifford

Jim Gifford — Sat, 22 Aug 2009 05:50:25 +0000

love the catalog. HATE online.

By: Juan Ramirez

Juan Ramirez — Wed, 17 Jun 2009 04:29:05 +0000

Please print the catalog back for us….. I need one…

By: Lawrence Cowley

Lawrence Cowley — Sun, 14 Jun 2009 11:03:23 +0000

Please bring back the catalog.

By: Greg Reynolds

Greg Reynolds — Wed, 14 Jan 2009 23:49:27 +0000

Catalogs are a tangible item that you can look through time and time again while you are deciding what tools to add to your shops collection. Looking on-line is great for the retailer because you have taken away the cost and hassle of printing a hard copy version and then distributing it. The thing you did not realize is that tools are often bought by people who do not live in the cities where the high speed internet is, they are also bought by the people who have their shops in the country or in the woods where you get the choice of only dial up or nothing at all. And looking through pages of a catalog on dial up is a chore that you do not soon go back to. My choice was that if you did not want to publish a catalog, then you would not be the vendor that I would purchase from. I used to buy thousands of dollars of equipment each year from you, but that has been several years ago now. It is something you should seriously look at in these hard times, is it worth pushing away as many customers as you can with stopping the printing of the catalog and losing their business. Even in hard times people will buy tools.

By: Richard

Richard — Mon, 12 Jan 2009 14:08:11 +0000

For a guy like me the catalog was great. I could sit and watch TV and go through and look to see what tools I needed or find something new to try out. I used to spend thousands every year with you guys and now nothing. One thing you need to remember is that a lot of people that order from you are a bit older and not the most technical when it comes to a computer. Using the catalog is a lot easier than trying to navigate through something on the internet. Based on the comments I have read before me, it seems that you have been losing a ton of money by not having the catalog. So is it really worth it? Bring the catalog back and then you can spend your increased profits on your “online resources for more vendors.”

By: Tommy Boren

Tommy Boren — Thu, 13 Nov 2008 00:17:47 +0000

like to have a catlog

By: Shane

Shane — Mon, 27 Oct 2008 01:13:05 +0000

The catalog is great, it helps to show me whats out there to buy, and whats new. I’d much rather browse through a catalog than search the internet, even though I prefer to buy through the internet.

By: Dale Stickell

Dale Stickell — Sun, 26 Oct 2008 05:24:26 +0000

Want to cut costs? Get rid of the geniuses that decided to get rid of the catalog! I may not have bought a whole lot in the past, but it was a whole lot than I’ll buy now. BRING BACK THE CATALOG!!

By: keith swann

keith swann — Sat, 18 Oct 2008 22:52:44 +0000

I guess you guys really don’t care what the consumer wants. It is by far easier for the customer to see exactly what he wants on paper instead of clicking and waiting for a screen to pop-up. Yes, I have bought a thing or two from you since this whole no-catalog thing, but when it comes to power tools, I want a piece of paper in fromt of me to look at when I want, wherever I want; especially for comparing products. IT’s BY FAR EASIER!!!!