Privacy Policy

Tool Crib, Inc. (“Tool Crib”) operates the website located at www.toolcrib.com, as a service to its customers residing in the United States of America, its territories and possessions. Tool Crib have adopted this privacy policy to inform you of the following:
• How we collect information on toolcrib.com.
• The types of information we collect on toolcrib.com.
• How we use information we collect.
• The circumstances under Tool Crib may disclose information gathered on toolcrib.com to third parties.
• The choices available to you on toolcrib.com regarding the collection and use of your information.
• Security procedures that we have put in place to protect your Personal Information.
For the purposes of this privacy policy, “Personal Information” is personally identifiable information about an individual person, as more particularly described under applicable privacy laws. You should carefully review this privacy policy before using toolcrib.com.
If you have questions or concerns regarding this privacy policy or toolcrib.com, you should contact us at privacy@toolcrib.com.
1. Policy Scope
This privacy policy applies to your use of toolcrib.com and Tool Crib’s treatment of information, including Personal Information, collected by or on behalf of Tool Crib through toolcrib.com. Your use of linked or associated websites, or websites to which you may be directed, may be subject to different or additional terms, notices and policies, and such terms, notices and policies shall control as to those websites. For information regarding the collection and use of information on any of those websites or other third party sites, please refer to the terms of use and policies provided by those websites.
NOTE: THIS PRIVACY POLICY DOES NOT APPLY TO INFORMATION YOU PROVIDE, EITHER VOLUNTARILY OR INVOLUNTARILY, THROUGH RESPONSES TO SOME SURVEY REQUESTS INITIATED AT TOOLCRIB.COM. SOME OF THESE SURVEYS ARE CONDUCTED BY THIRD PARTIES. SUCH INFORMATION WILL BE GOVERNED BY THE APPLICABLE PRIVACY POLICY(IES) OF OTHER THIRD PARTIES.
2. Our Information Collection Practices
Automatically Collected Information. When you visit toolcrib.com to, browse, read, or download information, we may automatically collect and store the following types of non-personally identifiable information:
• Information collected as server logs from information provided by your browser.
• Click-through statistics.
• Your IP address.
• The type of web browser you are using to access toolcrib.com.
• The type of operating system you are using.
• The name of the domain and host from which you access the Internet.
• The date and time you access toolcrib.com.
• The Internet address of the sites from which you linked directly to toolcrib.com.
Personal Information Provided Voluntarily by the User. You can use portions of toolcrib.com without providing any Personal Information. However, in order to take advantage of the full capabilities of toolcrib.com and to obtain access to, and use of, many of the features found on toolcrib.com, including placing orders for products offered for sale on toolcrib.com and receiving Tool Crib email exclusives, you must provide certain Personal Information. You may also provide Personal Information when you participate in various services and offerings on toolcrib.com. Personal Information may include, without limitation:
• Your name, mailing address, email address, telephone number, fax number, billing information, and credit card number and related information.
• Information concerning your interests, occupation, product use and preferences.
You may also be asked to respond to additional questions to help us meet your needs. Certain functionalities on toolcrib.com, such as the “Email This Page to a Friend” feature, may require you to provide information regarding third parties. Similarly, if you request that an order or gift be sent directly to an individual other than yourself, you will also be asked to submit information about the recipient of the order or gift. This information may include a third party’s name, address, phone number, fax number, email address, and other similar information.
3. Information Warranty
If you do provide Personal Information through toolcrib.com, including Personal Information regarding individuals other than yourself, you warrant that (i) you have the authority to provide that Personal Information and to grant Tool Crib the right to use such Personal Information consistent with this privacy policy, (ii) you have provided that Personal Information voluntarily, and (iii) you consent to the use of that Personal Information consistent with this privacy policy.
4. Use and Disclosure of Information
Use of Automatically Collected Information. Information collected automatically through toolcrib.com provides us with information regarding your use of toolcrib.com, including which pages are the most popular with toolcrib.com users. That information also allows us to determine if toolcrib.com is working properly and to make changes to toolcrib.com to allow the user to have a better experience on toolcrib.com. We do not use that information to identify a particular user.
We may aggregate and use certain non-personally identifiable information for research or marketing purposes and may share, sell and rent or trade that information and statistical information derived there from with our marketing partners, advertisers, or other third parties.
Use of Non-personally Identifiable Information Provided Voluntarily by the User. By remaining opted-in to our email list, you are acknowledging that we may sell, rent, share, trade or otherwise provide or transfer your non-personally identifiable information such as demographic and occupational information to third parties. Such third parties may use such information for whatever purposes they wish or may transfer such information to other third parties.
Business Uses of Information. Tool Crib use Personal Information you provide to us for internal business purposes, such as (i) for verification at login as a registered user, if applicable; (ii) for marketing purposes; (iii) to contact you regarding the products or services that you have ordered or requested and to provide the same; (iv) for fulfillment of promotions, including but not limited to sweepstakes, contests or subscriptions that you have entered; (v) to process and ship orders; (vi) to send order and shipping confirmations; (vii) to provide customer service, respond to your requests and inquiries and enhance product and service offerings; (viii) to keep records regarding orders, returns and exchanges; (ix) to protect both you and us against error and fraud; (x) to send information, product and service alerts and exclusive offers; (xi) to record usage of toolcrib.com; (xii) to adjust toolcrib.com to your personal preferences; and (xiii) to customize advertising Tool Crib marketing information regarding our products and services. We may also exchange information, including Personal Information, with other companies and organizations for credit fraud protection and risk reduction.
Service Providers and Vendors. We may also share your Personal Information with certain third parties that perform services for Tool Crib. Those third parties may host toolcrib.com, operate certain features on toolcrib.com, print or send mailings, provide marketing materials for toolcrib.com, authorize and process your payments, provide customer service, analyze data and assist in fulfilling your orders, send emails on Tool Crib’s behalf, or otherwise assist Tool Crib with the operation of toolcrib.com. Those third parties are not authorized to use or disclose your Personal Information for any purpose other than to perform the services designated by Tool Crib.
Business Transfers. Automatically collected information and your Personal Information may be transferred as an asset in connection with a merger or sale involving all or part of Tool Crib or as part of a corporate reorganization, stock sale or other change of control.
Required Disclosures. Tool Crib may also provide your Personal Information to a third party if Tool Crib in good faith believes that access, use, preservation or disclosure is reasonably necessary to satisfy any applicable law, regulation, legal process or enforceable government request. For example, Tool Crib may be required to disclose your Personal Information to respond to a subpoena, court order or other legal process.
6. Consent to Processing and Transfers of Information
Tool Crib may transfer information that you send to us, including, without limitation, Personal Information, to recipients in countries that do not provide the same level of legal data protection as the country from which you access toolcrib.com. By using toolcrib.com, you consent to those transfers and to the processing by Tool Crib of that information.
7. Notice for Parents
Toolcrib.com is considered to be a general audience website and is not to be used by children. Tool Crib does not sell products that are intended for children and does not intend to collect Personal Information from individuals under the age of eighteen (18). If you are the parent or guardian of a child who has provided personal information to us, please inform us as provided under Section 12 below, and we will delete that Personal Information.
8. Use of Cookies
Cookies are pieces of information that a website transfers to an individual’s hard drive to identify previous visitors to the Site. Cookies are text files that can be rejected or deleted by you at any time. You may disable cookies using your Internet browser settings. However, by deleting or rejecting cookies, you may inhibit the user experience on toolcrib.com and other sites. For example, in order to complete online transactions, cookies must be accepted.
Tool Crib use cookies to store information about your visit to toolcrib.com in order to enhance your visit to toolcrib.com. For example, storing that information will allow us to, on occasion, customize account pages for you. We also use cookies and tracking technologies to:
• Track user visits.
• Track your shopping cart and purchases.
• Determine what set-ups are most frequently rendered.
• Save your password so you do not have to provide it each time you visit toolcrib.com.
In addition, we currently contract with several online partners to help manage and optimize toolcrib.com. We use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our sites. To do this, we use Web beacons and cookies provided by our marketing company on toolcrib.com. The type of information we collect includes which pages are visited, which products are put into the shopping cart, which orders enter the checkout process, which checkouts are executed with payment, etc. By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our marketing company manages the information coming from our sites on our behalf, we control how that data may and may not be used. If you do not want to help us learn how to improve our sites, products, offers and marketing strategy, you can “opt-out” of our ability to analyze such data by contacting us (see Section 12).
9. Security
Tool Crib, and authorized third parties employ reasonable measures, including administrative, technical, and physical measures, to protect your Personal Information from unauthorized access, loss, alteration, use or disclosure. For example, any Personal Information you enter when you place an order for a product, including, without limitation, your credit card and other Personal Information, is encrypted before transmission to toolcrib.com servers by using Secure Sockets Layer 128-bit encryption, if supported by your browser. In addition, we use reasonable measures to limit the disclosure of your Personal Information consistent with this privacy policy. However, your Personal Information can never be 100% secure: information may be transmitted over networks without appropriate security measures and may be accessed, deleted, altered, used or disclosed by unauthorized persons. You can help us to protect your Personal Information by (i) not sharing your password or other account information with others, (ii) using a secure web browser, and (iii) changing your password frequently.
10. Managing Your Information
Tool Crib reserve the right to retain any Personal Information reasonably necessary to appropriately document its business activities and for archival and record retention purposes. We will store your Personal Information for as long as reasonably necessary for the purposes described in this privacy policy. You may find out more details regarding this privacy policy by contacting us (see Section 12).
You may “opt-out” of receiving future email or other communications from us by clicking the “unsubscribe” link at the bottom of any email that you receive from us, or by contacting us (see Section 12). Please note that removal of your Personal Information from our database or “opting-out” will not stop (i) marketing or advertising content that is ready to be mailed or is queued for transmission to you prior to the time when we can implement your request, or (ii) the use of your Personal Information by third parties with whom Tool Crib may have already shared your information.
11. Updates and Changes to Policies
Tool Crib may change this privacy policy from time to time by posting updated versions of the privacy policy here. As we may make changes to this privacy policy at any time without notifying you, we suggest that you review this privacy policy each time you access or use toolcrib.com. Please note that our rights to use your Personal Information will be based on the privacy policy in effect at the time the information is collected.
12. Contact Tool Crib
If you have questions regarding toolcrib.com, the privacy policy or your privacy on toolcrib.com, you can send a request with any further questions to our Customer Service Department by email to privacy@toolcrib.com. Or by mail to:

Tool Crib, Inc.
PO Box 52810
Knoxville, TN 37950
California Privacy Rights
Under California Law, California residents have the right to request that Tool Crib not share his or her personal information with third parties for those third parties’ direct marketing use. To make such a request, email us at privacy@toolcrib.com. or by mail to:
Tool Crib, Inc.
PO Box 52810
Knoxville, TN 37950

Effective October 1, 2010